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FAQ
We’re always here to help. Here are answers to the most common questions about KEIDI Jewelry.
Still curious? Get in touch - we’d love to help.
Jewelry
Shipping
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- 03Sterling silver naturally oxidizes over time. It is normal and you can easily make it look like a new simply by cleaning it. To keep your jewelry shining, store it in a dry place, avoid contact with perfumes and water, and clean it gently with a silver polishing cloth. You can find more care instructions HERE.(https://www.keidijewelry.com/jewelry-care)
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- 05Mix & Match means you can combine different charms, pendants, and chains to create a look that fits your style and mood. Instead of buying a completely new piece every time, you can simply add or swap elements. This makes your jewelry versatile, personal, and sustainable - one base can be styled in many ways. Read more from the BLOG.(https://www.keidijewelry.com/post/why-are-mix-match-jewelry-a-genius-choice)
- 06Rings • KEIDI rings are adjustable thanks to a specially designed gap. • The ring remains closed and comfortable on the finger, even after adjusting. • Sizes are approximate. Ring Size Chart: • Small - US 5-6 (approx. 15.7-16.5 mm diameter) • Medium - US 7-8 (approx. 17.3-18.1 mm diameter) • Large - US 9-10 (approx. 18.9-19.8 mm diameter) How to measure: Wrap a strip of paper around your finger, mark where it overlaps, and measure the length with a ruler. Compare this with a ring size chart to find your closest size. Necklaces: • Standard lengths: • 40 cm - Choker / short fit • 45 cm - Standard (just below collarbone) • 50 cm - Longer (mid-chest) • Try using a piece of string, place it around your neck, and measure it to see which length feels best. 👉 For any questions, simply mention your approximate size in the booking form or order notes - we’ll help you refine it.
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